TLSContact Website Temporarily Down: What to Do and How to Prepare
Published on August 8, 2025
Encountering the TLSContact website being down can be incredibly frustrating, especially when you're trying to secure a crucial visa appointment for France or Germany. This unexpected downtime can halt your application process and cause significant stress.
You might see a message similar to the one below, indicating that the website is undergoing maintenance or experiencing technical difficulties:

"Our website is temporarily down. We apologise for the inconvenience. Our website team is currently working to fix this."
While this message confirms that the issue is on TLSContact's end, there are still steps you can take to troubleshoot and prepare for when the site comes back online. This blog post will guide you through common causes and solutions, and how our browser extension can alleviate the stress of booking your France visa appointment or Germany visa appointment.
Common Reasons for Website Downtime and Troubleshooting Tips
Beyond server maintenance, sometimes what appears to be a website being "down" can be a local issue on your end. Here are some common culprits and how to address them:
Troubleshooting Your Connection:
-
Clear Your Browser Cache: Old cached data can sometimes prevent a website from loading correctly.
How to clear cache:
- Windows/Linux: Press
Ctrl + Shift + R
(hard refresh) orCtrl + Shift + Delete
to open the clear browsing data menu. Select "Cached images and files" and clear. - macOS: Press
Cmd + Shift + R
(hard refresh) orCmd + Shift + Delete
to open the clear browsing data menu. Select "Cached images and files" and clear. - Alternatively (all OS): Right-click anywhere on the page, select "Inspect" (or "Inspect Element"). Go to the "Network" tab, then right-click on the refresh button next to the URL bar and select "Empty Cache and Hard Reload."
- Windows/Linux: Press
- Turn Off Your VPN: If you are using a Virtual Private Network (VPN), it might be routing your connection through a server that TLSContact has flagged or that is experiencing issues. Try temporarily disabling your VPN and refreshing the page.
-
Check Your Wi-Fi Network: Public Wi-Fi networks (e.g., in office buildings, student halls, school libraries, cafes) often have strict firewalls or shared IP addresses that can cause connectivity issues with secure websites like TLSContact.
Solution: Consider switching to your home broadband connection or, if available, connect your laptop to your mobile phone's hotspot (using your mobile data). This provides a more private and often more reliable connection.
The Frustration of Visa Booking and How Our Extension Helps
Booking a France visa appointment or Germany visa appointment is notoriously frustrating. Slots are scarce, the website can be temperamental, and the process often requires constant monitoring. This is where our browser extension comes in as your ultimate France visa bot or Germany visa bot.
Our TLSContact Appointment Helper Chrome Extension is designed to automate the most tedious parts of the process, providing a seamless experience even when the website is prone to issues:
- Automated Page Refreshing: The extension intelligently refreshes the TLSContact page at safe intervals, ensuring you don't miss newly available slots without triggering security blocks.
- Automatic Re-login: If you get logged out due to inactivity or website issues, our extension can automatically re-login for you, keeping your session active.
- Auto-Booking When Slots Appear: This is the most crucial feature. When a preferred appointment slot becomes available, the extension can automatically book it for you, eliminating the need for manual intervention and the stress of racing against other applicants.
- Reliable Assistance: Think of it as your personal TLSContact visa bot or Tlscontact visa browser extension, working tirelessly in the background so you don't have to.
Don't let website downtime or the competitive nature of visa appointment booking deter you. By understanding common issues and leveraging powerful tools like our Chrome extension, you can significantly improve your chances of securing your desired France visa appointment or Germany visa appointment with less stress and more efficiency.