Privacy Policy - Visa Appointment Booking Assistant

Last updated: 2025-05-13

Introduction

The Visa Appointment Booking Assistant is a browser extension designed to help users automate the process of monitoring and booking visa appointments. This Privacy Policy explains how we handle your data and ensure your privacy.

How It Works

When you visit the visa booking website, the extension will:

• Monitor the page for available appointment slots.
• Automatically book an appointment based on your preferences (if enabled).

What Data Is Processed

The extension processes the following data to provide its functionality:

• User Email Address: If you choose to use Google Sign-In, we collect your email address for account identification and to provide extension-related services.
• Appointment Details: Dates, times, and locations of available appointments.
• User Preferences: Your preferred appointment dates, times, and other settings configured in the extension.

What Data Is Saved

The extension saves the following data:

• User Email Address: If you use Google Sign-In, your email address is stored to maintain your session and preferences. This data is stored securely.
• User Preferences: Your configured settings (e.g., preferred appointment dates and times) are saved locally on your device and may be synced with your account if you are signed in.
• Appointment Information: Details of booked or monitored appointments for your reference are saved locally on your device and may be synced with your account if you are signed in.

Personal Data Collection and Use

With the introduction of Google Sign-In, we now collect your email address. This information is used for the following purposes:

• Account Authentication: To securely identify you and provide access to the extension's features.
• Service Provision: To enable features that require user identification, such as syncing preferences across devices (if applicable in future updates) or sending important notifications related to your use of the extension.
• Communication: We may use your email address to send you important updates about the extension, such as changes to our services or terms, or to respond to your support requests.

Apart from your email address (collected via Google Sign-In), the extension does not collect, store, or share any other personally identifiable information (PII) such as your name or passport details.

No Tracking Cookies: The extension does not use tracking cookies or any other means to monitor your browsing activity outside the visa booking website for purposes unrelated to its core functionality.

Data Security

We are committed to protecting your data. Data saved locally on your device (such as preferences and appointment information) is under your control.

Your email address, collected via Google Sign-In, is handled with care. We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. Access to your email address is restricted to authorized personnel who need it to perform their duties.

The extension does not have access to sensitive information such as passwords (other than what is managed by Google Sign-In), payment details, or personal identification numbers.

Data Retention and Deletion

We retain your personal information, including your email address and user preferences, for the length of time needed to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. This period is consistent with our business purposes of providing and improving the Visa Appointment Booking Assistant's functionality.

When the data retention period expires for a given type of data, we will delete or destroy it in a secure manner. You may request for your data to be deleted by contacting us at [email protected]. Upon receiving a valid deletion request, we will take reasonable steps to delete your personal information from our systems, subject to any legal or legitimate business retention requirements. For OTP codes from gmail, we do not store them; they are used solely for the purpose of authentication during the sign-in process and are not retained after the session ends.

Third-Party Services

The extension interacts with the following third-party services:

• Google Sign-In: We use Google Sign-In for user authentication. When you use Google Sign-In, you are subject to Google's Privacy Policy. We only receive your email address from Google for the purposes outlined in this policy.
• Official Visa Booking Website: The extension interacts with the official visa booking website to monitor and book appointments.

We do not share your personal data with any other third parties, except as required by law or as necessary to provide the extension's services (e.g., authentication via Google).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or the extension's functionality, please contact us at [email protected].